FAQ

We’re a full-service creative studio offering everything from branding and visual identity to website design and development, graphic design, and social media strategy. Whether you’re launching something new or refreshing an existing brand, we tailor every solution to your goals.

Our branding process is rooted in strategy. We start with a comprehensive workshop to understand your business, audience, and goals. From there, we dive into research and moodboards, then bring your brand to life through logo design, messaging, colour palettes, and more, refining everything with your feedback along the way.

Depending on the type of website and scope of work, our design process usually takes 3-5 months (this includes discovery, design, development, testing, and launch).

Yes! Our in-house team includes both designers and developers, so we can handle every part of your website—from layout and visuals to coding and functionality.

We do. We design and build Shopify websites for e-commerce brands, integrating the tools and features you need to sell with confidence.

We’ve worked with clients across a wide range of industries, including food and beverage, wellness, non-profits, land developments and pre-sales, retail, professional services, and more. We adapt and tailor our process to your audience and goals, no matter the sector.

We believe great design is collaborative. Each project includes scheduled feedback rounds, and we take your input seriously, refining until it feels just right. Your voice and vision are always an integral part of the process.

We’re a women-led team, made up of in-house designers, developers, writers, strategists, and creative minds. We work closely together (and with you!) to make every project feel effortless and well-supported from start to finish.

Our studio is located in the Greater Vancouver area, and we work with clients across Canada. We are happy to work with you if you’re not nearby, and we’re set up to collaborate effectively no matter where you’re based.

Yes! We provide training sessions for your website, offer monthly content and design support, and are always here for future projects. Many of our clients stay with us long-term for ongoing design, marketing, and strategy support.

Absolutely. We offer full-service social media strategy and content creation, including monthly planning, graphic and video assets, copywriting, scheduling, engagement, analytics, and influencer coordination. We’ll help you stay consistent and on-brand.

We specialize in WordPress (custom and semi-custom), Shopify, and Squarespace. We’ll recommend the best platform for your needs and build a site that works beautifully on every screen.

Every site we build is designed with the user in mind. We follow best practices in UX and responsive design to ensure your website looks great and functions flawlessly on all devices.

We pour a lot of heart into what we do, so it means the world when that’s recognized. From community impact to creative leadership, here are a few recent awards we’re especially proud of:

• Business Excellence Awards ‘22 – Langley Business of the Year 2022, Winner
• Forty Under 40 – Business in Vancouver 2022 Forty Under 40, ceo + founder
• Business Excellence Awards ‘24 – Community Spirit 2024, Finalist
• Business Excellence Awards ‘23 – Employer of the Year 2023, Finalist

Start by filling out our contact form or emailing us directly. We’ll schedule a discovery call to learn more about your goals and recommend the best next steps. From there, we’ll prepare a custom proposal and timeline for you.

Absolutely. Many of our clients work with us on retainer, treating White Canvas as their fractional creative team. It’s a flexible way to keep design, content, and strategy aligned without needing to hire in-house.

AI is a tool, not a creativity replacement. It’s powerful, efficient, and here to stay. Our agency believes in leveraging AI to streamline operations and help bring projects to life, faster. Our ideas are still (and will always be) our own, authentic, and human.

We’re not just a design agency, we’re a creative partner. Our in-house team brings strategy, care, and collaboration to everything we do, simplifying complex challenges, bringing clarity to your brand, and making the process feel exciting (not overwhelming). Most of all, we make your goals our own.