You’ve just launched your new website with us – congratulations! We know how much thought and energy went into reaching this milestone. You’ve brainstormed, gone through revisions, approved designs, and now your site is finally live. It’s a big accomplishment!
So… now what?
It’s totally normal to feel a mix of excitement and nervousness after launch. You’re proud of your site (as you should be!), but maybe you’re wondering what happens next. How do you keep it updated? What if you want to change something? What if something breaks?
At White Canvas, we believe our job doesn’t end the day your site goes live. Because we built your website from the ground up, we know it inside and out and we’re here to support you well beyond launch. Whether it’s helping you feel confident making your own updates or handling the behind-the-scenes tech work for you, we’re in your corner.
As a Vancouver website design agency, we understand that long-term support is just as important as the initial build. That’s why we offer comprehensive aftercare services to keep your site running smoothly, so you can focus on what you do best.
Make Simple Edits With Confidence
Every website we build comes with a 1-hour personalized training call once your site is live. This session is your crash course in navigating your website, no tech knowledge required.
Here’s what we typically cover:
- Navigating your site’s dashboard with ease
- Avoiding common mistakes that can affect your layout or styling
- Updating text and images
- Adding blog posts or news items
Some clients are total beginners and others have worked with a website platform before, so we’ll tailor the call to your comfort level. We’ll move at your pace and ensure you have all the tools you need to navigate your new website with ease.
And you won’t have to worry about remembering everything! We record the training and send you a copy afterwards so you can refer back to it any time you need a refresher. You’re always welcome to take notes or ask questions as we go as well.
We also want to reassure you, making these updates to your site is not difficult once you know how to! We build our custom WordPress websites with Gutenberg, WordPress’ built-in page editor. Gutenberg is very simple and easy to use, and it lets you see how your page will look on the front end as you’re editing it. We also build websites with Squarespace and Shopify, which are both user-friendly platforms.
Our goal is for you to leave the training call feeling empowered, not overwhelmed. These are your tools, we just help you feel confident using them.
Why WordPress Sites Need a Little Ongoing Love
Because WordPress is an open-source platform, developers around the world are constantly improving it. That’s what makes it so flexible, but if you have a WordPress website, its core software, plugins, and even its PHP version (the programming language your website runs on) all need regular updates.
Skipping updates can lead to problems over time, including:
- Slower page load speeds
- Broken functionality (like forms, menus, or sliders)
- Layout glitches
- Security vulnerabilities
That’s why we strongly recommend having a maintenance plan in place for your custom WordPress site. If you do have a team member who can take care of this internally, great! But if not, we offer affordable WordPress maintenance packages exclusively for sites we’ve built. Since we know your setup inside and out, there’s no learning curve. We can jump in and take care of things without disrupting anything or taking extra time to get up to speed.
As a team offering expert WordPress website design in Vancouver, we’ve seen how regular maintenance keeps your site running smoothly, securely, and performing at its best so you can get the most out of your investment.
Our WordPress Maintenance Packages
We offer a few different maintenance plan options depending on what works best for your needs: monthly, bi-monthly, or quarterly check-ups. Each plan is designed to keep your website secure, up-to-date, and performing at its best, without you having to lift a finger.
As a Vancouver web design agency, here’s what we include in a typical WordPress maintenance package:
- Regular updates to WordPress core, plugins and PHP
- Security alert monitoring for potential threats
- Performance checks to keep your site running fast
- Regular offsite backups of your website
Basically, all the behind-the-scenes work that keeps your site running smoothly and safely.
Not sure which plan is right for you? If your website is fairly static and doesn’t change often, a quarterly or bi-monthly plan may be all you need. If you update content regularly or your site gets a lot of traffic, a monthly plan might be a better fit. If you’re not sure what you need, we’re happy to make a recommendation based on how your site is set up and how you plan to use it.
The key takeaway? Maintenance matters. And when we’re handling it, you don’t have to think about it. We’ll take care of the tech so you can stay focused on what you do best.
A Partnership, Not Just a Project
When we say we see our clients as partners, we mean it. Supporting your website after launch is just part of how we work. We’re here to build an ongoing partnership, one where you feel confident, supported, and never left to figure things out on your own.
As your business evolves, your website might need to evolve with it. You might want to:
- Add a new page or service
- Launch a seasonal campaign
- Update your homepage banner
- Build out a blog or case study section
- Add new testimonials or team bios
- Refresh your photo galleries
Whatever it is, we’re happy to help. And because we built your site, we can do it quickly and easily. Just send us an email and we’ll provide a quote based on what you need.
Whether it’s a one-off update or something more substantial, think of us as your go-to Vancouver web design team, keeping your website aligned with your business goals.
You’re Never On Your Own
Our aftercare services are designed to give you peace of mind. Whether you want to manage your site independently or hand off the technical side entirely, we’ll support you in a way that works for you.
If you have questions about maintenance, want help with an update, or just want to explore what’s possible for your site in the future, we’re here. No pressure, just guidance whenever you need it.
Looking for long-term support from a Vancouver website design team that truly cares? Give us a call! We can help keep your site working beautifully.